This policy explains how Hyder handles personal data when you use this site, request a demo or contact the commercial team.
1. Who is responsible
For the processing described here, Hyder decides the purposes of the site, the demo request and commercial qualification. For privacy requests, email info@hyder.com.br.
2. Data we may collect
- Contact data: name, email and WhatsApp.
- Commercial data: the vehicle range monitored by the center and the request sent in the form.
- Technical data: IP address, date and time, browser, pages and campaign parameters when measurement is allowed.
3. Why we use the data
- Reply to the demo request and commercial contact.
- Understand the center's profile.
- Send the quote and messages related to the request.
- Prevent abuse and meet legal duties.
- Measure the site only after you accept analytics or marketing cookies.
4. Legal bases
Depending on the case, processing may rely on pre-contractual steps, a legal duty, legitimate interest or consent. Consent is requested before Google Analytics, Clarity, Google Ads and the pixel load.
5. Sharing
We may share data with hosting, infrastructure, CRM and email providers and, if you accept, measurement providers. Some providers may process data outside Brazil. We may also share data to comply with the law or protect rights.
6. Cookies
Details are in the Cookie Policy. Analytics and marketing tools load only after you record a choice in the cookie notice. You can accept all or customize the categories.
7. Retention
Data is kept for as long as needed for the purpose, for legal duties and to exercise rights. It is then deleted or anonymized when the law allows.
8. Security
We use measures to reduce unauthorized access, loss and improper alteration. No internet environment is absolutely secure.
9. Rights
You may request confirmation, access, correction, anonymization, blocking, deletion, portability, information about sharing and withdrawal of consent when the law provides those rights. Email info@hyder.com.br.
10. Contact
Questions about this policy: info@hyder.com.br.